HONG KONG SAR
– Media OutReach – 18
October 2021 – MSIG
Insurance (Hong Kong) Limited (“MSIG”) today announced its SME Group Medical
Insurance plan (“the plan”) targeting SMEs with flexible coverage options as
well as MediGo, a new digital portal for onboarding and policy
management. Drawing from its experience providing health and commercial
insurance, MSIG designed the plan to meet the unique needs of SMEs in today’s
fast changing digital business environment.
The plan offers six levels of
coverage – from essential to premium – to ensure every employee can have
the right level of benefits. MSIG has also developed an innovative “one
level up/down” feature that allows employers to choose one of three levels
of Optional Outpatient Benefits corresponding to each hospitalisation plan.
This empowers SMEs to provide groups of employees with tailored cover appropriate
to their needs.
As the next stage in its digitalisation
programme, MSIG has also launched the MediGo portal which offers online
access for the convenience of both employees and employers. Specially designed
features mean that users can easily manage their SME group medical policies and
benefits. Employees can now find panel doctors, submit and track claims, upload
documents, access digital medical cards and monitor their benefits, all in one
place. Employer services have also been enhanced to include online inquiries
and 24/7 access to policy details and member information. In due course all
MSIG group medical insurance customers will be able to enjoy the benefits of MediGo
as it is rolled out to MSIG healthcare customers.
Philip Kent, Chief Executive Officer of
“The SME community in Hong Kong is a critical part of our economy and presents
a significant opportunity for insurers. We have designed our new SME group medical
plan and medical portal to deliver sophisticated employee benefits that are
easy to administer – so they can stay focused on growth and development. Our unique insight into SME businesses is based
on our long experience serving the health and commercial insurance customers
and we are excited to offer a plan that is both flexible and at the digital
The plan offers premiums that have been
tailored to the needs of dynamic, young SME businesses whose demands are constantly
evolving. Prices are based on the age of each insured employee and their dependants,
using 5-year age bands – an approach that suits the way SME teams grow
and develop. Employers can tailor their policies with optional coverages,
including Supplementary Major Medical, Dental and Personal Accident Benefits. MSIG
has also introduced a simplified application process, waiving individual health
declarations for companies with six or more employees.
Additionally, insured staff and their dependants
can enjoy direct billing services from a network of over 2,600 outpatient
General and Specialist Practitioners via the MSIG Digital Medical Card.