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SINGAPORE – Media OutReach – 23 August 2021 – Kestrel Investigation and Services Pte Ltd
(“Kestrel”), a premier security company in Singapore, promises to
help companies, organisations and asset owners get more efficient at detecting
and managing security threats on their premises with outcome-based solutions
that cuts resource utilisation and costs at the same time.
A traditionally manpower-intensive sector, the
security service industry has gone through much change in recent years,
especially on the technological front with the government’s drive and support
towards digitalisation as part of the Security Industry Transformation Map,
going beyond security guard services to deliver holistic
and comprehensive security solutions.
Even so, these digital applications for the
most part, provide peripheral functionality and support to the security
manpower detail rather than as an operational replacement, which actually in
many situations increase operational costs in the form of additional equipment
and system purchase as well as training on how to use them.
Kestrel believes that all these will change
with the adoption of outcome-based solutions, and is committed to making
security protection and management a much more effective and efficient affair
by aligning their service offering to the outcome-based approach.
AI and Automation at the Heart of
Outcome-based Security Solutioning
A central component of outcome-based security
solutioning is the integral use of artificial intelligence (AI) and automation,
as well as digital messaging communication, throughout the entire security
workflow.
Instead of a resource allocation mindset by
which most conventional security solutions are structured, an outcome-based
approach first identifies the required outcomes in a security environment
setup, and then puts in place the processes and systems to automate the
monitoring and protection necessary to achieve those outcomes.
By doing so, the objectives are achieved with
an efficient utilisation of resources that does not undermine effectiveness,
saving time and money for both the service provider and the client.
An example of this is Kestrel’s Automatic
License Plate Recognition System. Sensors and cameras at the gantry
intelligently detect the presence of vehicles and automatically process their
imagery to identify and record license plate numbers together with relevant
datetimes of entry and exit. These records are also automatically matched
against a database to alert any presence of unauthorised vehicles.
Organisations can reduce their total security
expenses by 30% upon adopting such an implementation.
Increased Responsiveness with
Integrated Communications
Another key aspect of an outcome-based
approach to security
services is the ability to be alerted and notified of any incident
or occurrence with immediacy and clarity, such that a prompt response can be
provided.
Kestrel’s Security Management and Alert System
(“SMAS”) addresses this by weaving communication on multiple gadgets such as
GPS, walkie-talkie, island-wide communication, SOS, body-worn camera, and
clocking device – into a single centralised platform, eliminating the chance of
information missed out or not passed on as intended, particularly in the event
of emergencies.
This significantly improves communication
efficiency while reducing the possibility of disputes or ignorance, not to
mention the savings that can be achieved from a reduction in manpower
allocation by as much as 25%.
The system has also been instrumental in
helping Kestrel achieve and maintain its top grading score awarded by the
relevant authorities year after year that distinguishes the best performance
security agencies in the market.
Driving Innovation for the
Security of the Future
“We strongly believe that by marrying the
principles of risk assessment with an outcome-based approach to setting up and
implementing security operations, threats can be detected more efficiently and
mitigated with swifter and better responses, which is especially crucial in the
fast-paced environment that we reside in today”, said Mr. Al Chiang, Managing
Director of Kestrel.
The push on outcome-based security solutions
represents but just the initial step of Kestrel’s long term commitment towards
continuous innovation in the field of operational security and threat
detection, constantly redefining the parameters of what an intelligent security
ecosystem of the future will look like.
To find out more about Kestrel’s security
solutions and security guard services, visit https://www.kestrelis.com/.
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