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One plan, one bill and up to six SIM cards. The new plan gives power back to customers by letting them decide who they share their data with in their family!
SINGAPORE – Media OutReach – 8 April 2021 – Circles.Life, the fastest growing telco in the region, announces the launch of the Family Plan, the latest in its line of
innovative products, which in the last nine months has included a holistic eSIM
onboarding process, Data-only plans, gamified loyalty programs, IDD call packs and more.
In the spirit of bringing a new kind of
Family Plan, Circles.Life believes families today can be any group of people
brought together by blood, circumstance, love or even shared interests – this
can be your teammates, game board night gang, or even movie buddies! To
differentiate itself from the complex traditional family bundles offered by
telcos today, the Circles.Life Family Plan allows customers to share telco
benefits with the family they choose, regardless of relationship and household
residency, under one bill.
Discover
limitless possibilities with unlimited rules
Unlike existing telco family plans, Circles.Life’s
Family Plan is completely flexible, free from contracts and other requirements
like having to buy broadband or other services. The plan comes with 200GB of 4G
data, 500 mins and 200 SMS, all for as low as $15 per line for six SIM cards.
Customers have the choice of buying between two SIMs to six SIMs. Similar to other Circles.Life plans, customers can add more
data, mins, or SMS whenever they need.
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Circles.Life
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Other Telcos
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No strings attached
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Yes!
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No. Requires
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Sharing telco benefits
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Yes!
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No.
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Rameez Ansar, the co-founder of Circles.Life,
expressed: “Giving power back to customers is at the heart of what we do at
Circles Life. Customers are not satisfied with the status quo in the telco
services they are getting, they expect an experience that’s on par, if not
better than the apps and other digital services they use every day.”
Interested customers can find out more about the
family plan here.
Leading telcos in the
region with excellence in technology, innovation and customer experience
As the telco that’s reached profitability the fastest
in Singapore, Circles.Life continues to lead the way in tech infrastructure,
customer satisfaction, telco innovation like the new Family Plan. This has allowed
the company to consistently deliver industry-leading customer experience,
achieving over 96% Customer Satisfaction (CSAT) and the highest Net Promoter
Score (NPS) scores in Singapore that’s +50 points ahead of anyone else. In
addition, this success has changed the industry in Singapore, creating a time
before Circles.Life launched and after, where customers are now using more data
than ever, have more choices than ever, having the power finally back in their
hands. As a result, Circles.Life is now the blueprint for what a digital telco
should be, not just in Singapore as seen by how competitors have launched their
own respective digital telco brands, but globally as well.
This global impact is a result of Circles.Life
repeating the aforementioned success in Australia and Taiwan. Circles.Life
launched both markets in a matter of months, in stark contrast to the normal
telco launch timeline measured in years. In addition, both markets are at pace
to hit profitability milestones faster than in Singapore. Most importantly, the
product experiences for both markets are at par with the success in Singapore,
boasting CSAT scores of 98% and 99% for Australia and Taiwan respectively.
These results, better customer experience, better
business outcomes and better product innovation have all been made possible with
Circles-X, the proprietary technology built by a combination of local and
global talents. Circles-X enables the company to launch new products and services
at record speed compared to traditional telco platforms. Circles.Life believes
this is what will power the future of telcos globally.
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