MSIG Singapore Appoints Inova Care to Enhance Health Insurance Claims Management

SINGAPORE –
Media OutReach Newswire – 15 January 2025 – MSIG Singapore is pleased to announce the appointment of Inova Care as its new health claims service provider, effective 15 January 2025. This strategic partnership underscores MSIG’s commitment to delivering superior value and enhanced services to its customers, ensuring the sustainability and affordability of health plans for corporate clients.

The health insurance sector has faced persistent double-digit medical inflation over the past decade, driven by a rapidly ageing population, overconsumption and overservicing of medical services. These factors have led to unsustainable premium increases for clients. In response, MSIG Singapore has appointed Inova Care to manage health insurance claims, aiming to bring significant improvements to its healthcare portfolio and ultimately benefit its valued customers.

Founded in 2002 in USA, Inova Care has a global presence across 15 countries and three continents, serving over 5 million policyholders. The company boasts an extensive network of 1,000 hospitals and 5,000 clinics, with a strong foothold in Asia, including Singapore. Inova Care specializes in managed healthcare, clinical pathways, and patient monitoring services, achieving cost efficiencies for its clients.

“Our partnership with Inova Care is a pivotal step in managing healthcare claims costs and ensuring the sustainability of our health portfolio,” said Mack Eng, CEO of MSIG Singapore. “Inova Care’s expertise will drive greater efficiencies and fundamentally benefit our policyholders by improving the quality and affordability of our health plans. This collaboration, and upcoming initiatives are designed to ensure quality medical care for our valued customers, and secure the long term sustainability and affordability for our clients.”

John Le Boeuf, Founder & CEO of Inova Care, added, “We are thrilled to partner with MSIG Singapore to bring our proven expertise in managed healthcare to their policyholders. Our goal is to provide innovative solutions that enhance the quality of care while reducing costs. We look forward to a successful collaboration that will benefit MSIG’s customers and contribute to the sustainability of their health insurance portfolio.”

Inova Care’s appointment will enable MSIG Singapore to explore innovative ways to manage its health insurance portfolio. This includes adopting a managed care approach, where primary care physicians serve as holistic healthcare managers. Inova Care’s expertise in clinical pathways and patient monitoring services, utilizing advanced technology and AI solutions, will support MSIG’s efforts to provide timely interventions and better health outcomes for policyholders.

MSIG and Inova Care look forward to collaborating with various stakeholders to ensure long term sustainable healthcare insurance programs for policyholders.

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