SINGAPORE – Media OutReach – 5
November 2021 – NTUC LearningHub
(NTUC LHUB), a leading Continuing Education and Training provider in Singapore,
announced today that Mr Jeremy Ong will assume the role of Chief Executive
Officer (CEO).
Most recently, Jeremy was the Chief Customer & Operations
Officer at AXA Singapore, a role he took on since October 2019. Prior to
joining AXA Singapore, Jeremy was a Senior Vice President in NTUC Enterprise
Group CEO’s office from August 2018 to
September 2019, focusing on group level transformation, ecosystem development,
M&A, and strategic partnerships. His career with the NTUC Enterprise Group of
social enterprises started at NTUC Income from January 2014 to July 2018, where
he was the Chief Technology Officer & Head of Customer Operations. He has
also served on the Board of NTUC Link, the group’s loyalty business, from 2016
to 2018. This positions him well to drive NTUC LHUB’s mission; to upskill the
workforce for better work prospects, upgrade competencies to command higher
wages in order to uplift their welfare in a new world order.
Prior to joining the NTUC Enterprise Group, Jeremy held senior executive
roles in various technology firms including BCS Information Systems, NCS Group
and Singapore Computer Systems Limited. In these roles, Jeremy had implemented
IT strategy to drive digital transformation of insurance business, developed IT
Architecture roadmap to modernise core legacy systems using cloud solutions,
and delivered the nation-wide FAST payment system that enables PayNow. He has
extensive experience running DevOps & Security Centre, adopting Data
Analytics, Robotics and AI to support strategic projects; as well as managing
teams of more than 400 project managers, analysts, solution architects and
software engineers to provide IT operations and applications support for a
top-tier global bank across various countries.
Beyond his experience and insights in technology, Jeremy is also
savvy in business management, having led large cross functional team with
diverse skillset in key leadership roles across customer experience, product
development, branding and marketing, harmonising business functions and
operations across various institutions. In AXA, he spearheaded a company-wide
initiative to simplify and innovate business processes and systems to
strengthen customer propositions. With
over 25 years of working experience and a deep appreciation in technology,
operations and innovation, Jeremy is well suited to lead NTUC LHUB, especially
on its digital transformation journey.
Jeremy holds a Bachelor of Engineering (Electrical Engineering) from
the National University of Singapore, and he is a graduate of the inaugural
Asian Financial Leaders Programme from Singapore Management University, IMD
Business School, The Wharton School at University of Pennsylvania, and Tsinghua
University.
Mr Ong says, “NTUC LearningHub’s goal of ensuring the lifelong
employability of our workforce is commendable especially in this current age of
disruption and digital transformation. Having previously been part of the NTUC Enterprise Group,
I am excited to be back and contribute towards the Labour Movement, especially
with its increasing focus on digital and workplace transformation and
strategies towards revolutionising the future of learning. It is a privilege to serve as the incoming CEO of NTUC LearningHub. I
look forward to journeying forward with the tripartite partners, alongside employers
and the Government in continuing to support and empower both workers and
businesses.”
NTUC Secretary-General, Mr Ng Chee Meng said, “Jeremy is no stranger
to the Labour Movement family, and we are pleased to welcome him back as CEO of
NTUC LearningHub. He brings with him a wealth of experience, leadership and a
proven track record in key areas like digitalisation, technology, and people
management. I look forward to working closely with Jeremy to help us drive NTUC
LHUB’s business and workforce transformation programmes, so that our workers
will continue to stay relevant and be future-ready; and our companies will meet
their business objectives.”
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