- This marks the first time the company has won this
accolade, a testament of the excellent organizational culture despite turbulent
times brought by the pandemic
SYDNEY, AUSTRALIA – Media OutReach – 14 September
2021 – DHL
eCommerce Solutions (DHL), a division of the world’s leading logistics company,
Deutsche Post DHL Group (DPDHL), has been certified as a Great Place to Work in
Australia. This is the first time the company is participating in the program,
and earning this accolade is a monumental achievement given that it has been a challenging
year for the business and people, both personally and professionally.
DHL eCommerce Solutions – Great Place to Work
Denise
McGrouther, Managing Director, DHL eCommerce Solutions, Australia said, “This
certification recognizes the fantastic efforts each employee puts in, to create
a positive and inclusive work environment despite such a turbulent year. The exemplary
teamwork and leadership shown by colleagues and supervisors, especially over
the past 18 months, is phenomenal. It goes to show that our approach of being extremely
transparent in our communications to all employees, is working well and this is
definitely the highlight of our success.”
The
boom in e-commerce sales over the past 18 months, combined with a 90% reduction
[1]in
air freight capacity and new COVID safety protocols presented challenges that would
have been unimaginable during pre-COVID times. Yet, through DHL’s “People First”
culture, the company has navigated successfully through these challenges, by
being open and transparent with employees and showing tremendous resilience to
adjust and adapt as required.
A
recent internal “Future Workplace” survey conducted by DHL showed that 100% of respondents
favor balancing working from both home and office, with 96% opting for the
preference to spend about two to three days in the office each week. The survey
also recorded a year-on-year growth in employee engagement despite decreased
face to face interactions. “The accelerated shift to work from home, where
possible, has led to happier, more productive employees. We continue to assess
the status quo, look to a hybrid approach to work, while ensuring that our people continue to foster strong team
engagement,” said McGrouther.
Every
year, Great Place to Work®, a global people analytics and consulting firm,
assesses the work experience of employees through their certification program.
This time around, 100% of the team participated in the Great Place to Work
survey to provide their feedback about the company. Submissions were judged
according to the following criteria: Credibility, Fairness, Pride and
Camaraderie.
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