Cisco Webex Innovation Breaks Through Language Barriers with Real-Time Translation for More Inclusive Meeting Experiences in Vietnam

News Summary:

• Webex customers can preview real-time
  translations from English into 100+ languages including Vietnamese
• Webex AI-powered, real-time
  translation drives more inclusive collaboration through virtual meeting
  experiences that are 10x better than in person interactions
• Webex innovation
  paving the way for real-time translation beyond English

HO CHI MINH CITY,
VIETNAM – Media OutReach -
21 April 2021 – Eliminating language
barriers is a key step to enabling a truly hybrid workforce. To help,
Cisco recently announced the availability (currently in preview) of its
real-time translation feature while also dramatically expanding the language
library from 10+ to more than 100 languages including Vietnamese. As part of
the all new Webex, organizations across Vietnam can provide employees with inclusive
and seamless collaboration experiences, which is essential to supporting
the needs of a workforce that is more dispersed than ever before.

 

Users can create their own personalized Webex
meeting experience  by quickly and easily
self-selecting the language of their choice from the most commonly used
languages, such as Arabic,
Dutch, French, German, Japanese, Korean, Mandarin, Russian and Spanish, as well as more localized languages
such as Danish, Hindi, Malay, Turkish and Vietnamese. The personalized language
experience provides a path through one of the major hurdles in global business
– the language barrier. Now users can engage more fully in meetings,
translating from English to 100+ other languages, enabling teams to communicate
more effectively with each other, and opening new opportunities for businesses
to build a more inclusive, global workforce.

 

For businesses, there’s a talent and cost
benefit. The feature enables businesses to focus on finding the best talent
regardless of wherever they call home or their native language. And a recent report from Metrigy on intelligent virtual assistants found that nearly 24% of participants have meetings that
include non-English native speakers and of these, more than half have been
using third-party services to translate meetings into other languages (incurring
an average cost of $172 per meeting). Integrating intelligent virtual meeting
assistants with language translation capabilities significantly reduces or even
eliminates this cost entirely.

 

“The inclusive features of Webex help
create a level playing field for users regardless of factors like language or
geography. Enabling global Real Time Translations is another step toward
powering an Inclusive
Future, and an important component of driving
better communication and collaboration across teams.” said Jeetu Patel,
SVP and GM Security and Applications, Cisco. “AI technologies play an integral
role in delivering the seamless collaboration, smart hybrid work and
intelligent customer experiences that Cisco is known to deliver.” 

 

Webex has a rich history of helping employees innovate and remain productive
wherever they are. Since the pandemic, Webex has not only continued to help
businesses thrive, it has also been an integral platform for governments to
continue to lead remotely, doctors to meet with patients safely, and educators
to teach students at a distance. It’s clear that the future of work will
involve a combination of remote and on-site interactions, known as hybrid-work.
Cisco has a clear vision of how technology can help customers realize that
future today and create a more inclusive world for all, by enabling a Webex experience that is 10x better than in-person while at the same time making in-person interactions 10x
better as well.

 

Availability

The expanded Real-Time Translation feature is available
in Webex as a preview and will be orderable and generally available in May.

 

Not all dialects included in translation.

 

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