- \n
- New automated system in central hub will boost daily
\nprocessing capacity by close to 125%<\/li>\n - Set to hire — workforce to more than double by the
\nend of 2021<\/li>\n - The company is increasing the number of depots by
\n42.5% from 40 in 2019 to 57 by the end of 2021<\/li>\n<\/ul>\nKUALA LUMPUR, MALAYSIA –\u00a0Media OutReach<\/a> – 9 December 2020 – In
\nMalaysia, DHL eCommerce Solutions, a division of Deutsche Post DHL Group (DPDHL
\nGroup), has recorded triple digit revenue growth in the third quarter,
\ncorroborating the tremendous growth of e-commerce in the region. Equally, the
\nnumber of parcels that DHL eCommerce Solutions has been processing monthly in Malaysia
\nhas doubled to approximately 90,000 pieces per day from a year ago and is set
\nto double again to approximately 200,000 pieces per day once the central hub
\nfacility in Puchong is automated in the first quarter of 2021. <\/p>\n![](\"https:\/\/release.media-outreach.com\/release.php\/Images\/Thumb\/500x0\/110761\/DHL-eCommerce.jpg#image-110761\")
<\/p>\nThe number of parcels that DHL eCommerce Solutions has been processing monthly in Malaysia has doubled from a year ago and is set to double again in the first quarter of 2021.<\/span><\/h5>\n
\u00a0<\/p>\n
“Malaysia’s
\ne-commerce sector is expected to grow at 24.7%<\/a>
\nin 2020 and will reach US$12.6 billion by 2024. This growth will only
\naccelerate post-pandemic as businesses, small and large, move and scale online,
\nand online shopping becomes increasingly second-nature to consumers,” said
\nKiattichai Pitpreecha, CEO of DHL eCommerce Solutions Southeast Asia. “We’re bolstering
\nour network of depots across the country and investing in automation and
\ndigitalization to increase capacity, enhance efficiency and provide a seamless
\ncustomer experience.” <\/p>\n\u00a0<\/p>\n
DHL
\neCommerce Solutions currently has 45 depots across Malaysia, which serve as
\nconsolidation and distribution centers for the surrounding community. The
\ncompany added five new depots in 2020 and will be opening another 12 depots
\nover the next six months. To strengthen its last-mile services in Malaysia, DHL
\neCommerce Solutions has also grown its retail service points to over 450 and
\nwill soon be introducing a retail app for consumers to book, track and find
\nshipments, and deploying a chat-bot to facilitate inquiries.<\/p>\n\u00a0<\/p>\n
Anil
\nGautam, Managing Director of DHL eCommerce Solutions Malaysia added, “To deal
\nwith the changing market dynamics and keep pace with the expansion, we are
\nactively recruiting with plans to increase our workforce by more than 60% by
\nend 2021. We see massive opportunities in the Klang Valley region but are
\nequally witnessing heightened activities in East Malaysia as online spending
\nincreases. I’m confident that these investments into our people, technology and
\nnetwork will position us well for the booming Internet economy that is driven
\nby a fast-growing, engaged, young and mobile-first wave of consumers.”<\/p>\n\u00a0<\/p>\n
DHL
\neCommerce Solutions has also tailored its nationwide network to provide sellers
\nand consumers with convenient pick-up and drop-off locations across Malaysia.
\nCatering specifically to the C2C and B2C e-commerce market where cash
\ncapabilities and secure delivery are key, it has also introduced value-added
\nproducts such as cash on delivery with daily remittance, multi-piece deliveries
\nand One-Time-Password based Secure Delivery services. <\/p>\n\u00a0<\/p>\n<\/p><\/div>\n\n
Source link <\/a>