- \n
- \n From FAQs to appointments and lead gen, IntelWave turns customer queries into lead capture and bookings, within a protected chat environment with early pilots showing strong productivity gains.\n <\/li>\n
- \n The secured, data-trained AI assistant handles customer conversations 24\/7, freeing customer service teams to refocus on higher-value work as IntelWave moves from beta to general release.\n <\/li>\n<\/ul>\n<\/div>\n\n SINGAPORE –
\n Media OutReach Newswire<\/a> – 29 October 2025 –
\n Intelwave.ai<\/b> announced the beta launch of its
\n AI Chatbot for SMEs<\/b>, a secure, company-trained AI assistant that can be customized on each business’s proprietary data such as product catalogues, FAQs\/knowledge bases, and service information. The AI chatbot automates frontline customer conversations, appointment bookings, and lead capture.\n<\/div>\n\nDesigned for Singapore’s small and medium businesses, the Intelwave AI Chatbot is expected to reduce
\n4\u20136 man-hours per day<\/b> for a typical customer service representative by handling repetitive queries, guiding buyers to the right offering, and handing off qualified leads or bookings to sales staff.<\/p>\n“AI is a game-changer and leveller for SMEs,<\/b>” said
\nKingsley Ong<\/b>, CEO of Intelwave. “Our chatbot is built to
\naugment, not replace, people<\/b>, freeing teams to focus on higher-value work while maintaining fast, accurate responses within a secured chat environment.”\n<\/p>\nBuilt for real-world SME use cases<\/b>
\n
\n
Early results from a Singapore SME<\/b>\n<\/p>\nLinkflow Capital<\/b>, a leading SME financing consultancy, implemented the IntelWave AI Chatbot to respond to generic queries and speed up lead qualification.\n<\/p>\n
“The chatbot from IntelWave will save us about 40 man-hours a month<\/b> answering generic customer queries. We can now deploy manpower to other strategic, higher-value activities while
\nautomating roughly 70% of operational responses<\/b>,” said Benjamin Teo, Business Development Manager at Linkflow Capital.\n<\/p>\nSMEs in Singapore can now avail to their businesses AI technologies and automation tools which provide tangible benefits and ROI with Intelwave’s AI solutions.\n<\/p>\n
Availability<\/b>\n<\/p>\n
The
\nIntewave AI Chatbot<\/b> is
\nin <\/b>beta now and will launch broadly in Q4 2025. Singapore SMEs can register interest and request a demo via Intelwave.ai.
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https:\/\/x.com\/IntelWaveAI<\/a> <\/p>\nHashtag: <\/b>#AI #Intelwave #chatbot <\/p>\n