Nestl\u00e9 Professional Customer Engagement Centre<\/i><\/p>\n
The CEC stands out in bringing in-depth industry knowledge, expertise in food services and an extensive F&B and hospitality portfolio. Helmed by Nestl\u00e9 Professional’s in-house chef and barista, and alongside association partners, they aim to address key industry challenges while serving the evolving needs of their clientele. These challenges include a constant drive for sustainable practices, solutions for manpower challenges, and steps toward increased overall operational efficiencies delivered by innovative on-trend concepts<\/b>. The opening of Nestl\u00e9 Professional’s new CEC marks a significant shift from selling products to actively contributing to the growth and improvement of F&B and hospitality businesses in Singapore.<\/p>\n
Mr. Paul Nagelkerken<\/b>, Country Business Manager, Nestl\u00e9 Professional, affirmed, “By creating a space that fosters collaboration and innovation, Nestl\u00e9 Professional is poised to play a pivotal role in assisting the F&B industry in Singapore. This strategic initiative aligns with the company’s commitment to exceed the expectations of our customers, providing them with the concepts, tools and expertise needed to thrive in a dynamic and competitive market.”<\/p>\n
Nestl\u00e9 Professional Customer Engagement Centre: Designed for All Your F&B Needs<\/u><\/b><\/p>\n
The new CEC is designed toresemble a caf\u00e9,<\/b> where partners and affiliates can book an appointment for tastings and demonstrations to better understand the myriad of F&B offerings and solutions provided by Nestl\u00e9 Professional. This includesproduct and machine demonstrations <\/b>where product training, tailored applications, creative menu development, and recipe ideas are offered to meet unique business needs. The Nestl\u00e9 Professional team is thus able to use the CEC as a platform to actively engage customers, offering the convenience of both food and beverage solutions in one location.<\/p>\n
The CEC is divided intoa professional kitchen and bar area,<\/b> ensuring that facilities for both food and beverage are well accounted for. In the bar area, customers have access to a comprehensive range of beverage machines, making it a total hot and cold beverage solutions provider for various types of F&B establishments. The offerings include soluble tin and spoon preparation, fully automated and semi-automated coffee machines, compact tabletop coffee roasters, and cold machines. This is where exceptional coffee experiences are crafted for everyone, everywhere, with different solutions available. The kitchen is equipped with professional-grade equipment that simulates the operational environment of our customers, ensuring a realistic and immersive experience.<\/p>\n
Nestl\u00e9 Professional, Nestl\u00e9’s B2B Arm and a Leading End-to-end Solutions Provider in the Global F&B Sector<\/u><\/b><\/p>\n
Drawing on nearly 150 years of industry expertise and a vast global R&D network, Nestl\u00e9 Professional is committed to delivering branded and customized solutions in Singapore.<\/p>\n
FOOD SOLUTIONS<\/b>: The professional kitchen takes center stage, facilitating menu innovation, diversification, and development with Nestl\u00e9 Professional’s extensive food products and branded ‘Made With’ concepts. From stocks and seasonings to plant-based offerings and dessert solutions, the Nestl\u00e9 Professional team develops creative collaborations with businesses like Bob the Baker Boy, Joy Luck Teahouse, and The Hainan Story exemplifying the integration of Nestl\u00e9 products, such as KITKAT\u00ae and MILO\u00ae, into inventive food solutions.<\/p>\n
Ms. Fong Mayee<\/b>, Founder of Bob the Baker Boy, agreed, “Partnering with Nestl\u00e9 transformed our cake creations, blending our expertise with their renowned ingredients. Co-branding with a trusted name like KITKAT\u00ae elevated our products’ credibility and appeal, attracting customers eager to experience this familiar favorite in a new, delicious form.”<\/p>\n
COFFEE & BEVERAGE SOLUTIONS<\/b>: As the global leader in coffee with a rich history and heritage, Nestl\u00e9 continues to evolve its offerings in response to market demand. From instant coffee and coffee sachets, the company also offers fine quality whole roasted coffee beans, commercial coffee machines, in-house roasting solutions (Roastelier), and self-serve solutions, positioning itself to be the total coffee solutions provider.<\/p>\n\nFarm to Cup<\/b>Processes<\/b>: Nestl\u00e9 is involved in every phase of the coffee production chain, starting from the sustainable cultivation, and harvesting of coffee beans on the farm to the eventual preparation of a cup of coffee for consumption.<\/li>\nSmart Coffee Machines<\/b>: A range of commercial coffee machines come equipped with intelligent features, including programmable settings, connectivity options, and automation to streamline the coffee-roasting and brewing process, reducing manual effort. Some machines are also integrated with data management systems. To track usage data and provide insights on brewing habits, maintenance needs, and coffee consumption trends, these machines integrate intuitive interfaces, including touchscreen displays, making them user-friendly and accessible.<\/li>\nCold Beverage Solutions: <\/b>A diverse range of branded cold beverage solutions, including powder concentrates, premium liquid concentrates, and Bag in Box format (BIB), to cater to various preferences. Our selection of cold dispensers is designed to be efficient, user-friendly, easy-to-maintain, and dependable. This helps to reduce labor costs by minimizing the time required for preparation, cleaning, and maintenance.<\/li>\n<\/ul>\n Nestl\u00e9 Professional’s comprehensive offerings address various aspects of the beverage industry, meeting the dynamic and evolving needs of consumers, businesses, and specific markets. The focus on environmentally friendly practices like sustainable sourcing and reduced packaging align with consumer preferences for eco-friendly products. Staying abreast of industry trends, Nestl\u00e9 introduces innovative products and features, including new flavors, functional ingredients, and novel preparation methods.<\/p>\n
Hashtag: <\/b>#nestleprofessionalsg<\/p>\n
The issuer is solely responsible for the content of this announcement.<\/em><\/p>\n
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