Bianca
\nHo<\/a> in late 2020, addresses this gap. Built on WhatsApp’s API, it
\nhelps small businesses personalise conversations with customers at scale.
\nWATI.io helps \u200b\u200bcustomer support, marketing and sales teams engage with customers
\nusing a single WhatsApp number. Since brands are able to get a holistic view of
\ncustomer conversations across teams, they are also able to provide a better
\nuser experience. WATI.io solely focuses on building tailored experiences on
\nWhatsApp enabling them to quickly iterate on new features on the platform as
\nwell. <\/p>\n\u00a0<\/p>\n
“WATI’s mission is to help
\nbusinesses do more with less. Our one-click integration with the most commonly
\nused tools like Shopify, WooCommerce, etc. enables businesses to provide
\nholistic customer experience at scale. We look to use this funding to attract
\nworld class talent to help us build this.”<\/i> Ken Yeung, CEO <\/b><\/p>\n
\u00a0<\/b><\/p>\n
Businesses love WATI.io because it helps improve customer satisfaction
\nwithout additional workforce and in turn helps improve revenue. This is
\npossible with automation through WATI’s low-code workflow builder without being
\ndependent on developers. Through WATI’s API, SMBs can send programmatic
\npersonalised notifications from their system. <\/p>\n
\u00a0<\/p>\n
Especially in the case of ecommerce businesses, WATI’s one-click
\nintegrations with tools like Shopify, reduces abandoned cart rate and helps
\nincrease revenues. Marketers also rely heavily on sending targeted
\nnotifications to drive sales. High growth startups are able to derive value
\nwith WATI’s suite of tools which empower them to collaborate and move fast. In
\naddition to thousands of SMBs, WATI’s clients include Dukaan, Oppo, VU TV,
\nGojek, Grab, Aerostreet. <\/p>\n
\u00a0<\/i><\/p>\n
“WATI is on a mission to help
\nhundreds of millions of SMBs across the world communicate more effectively with
\ntheir customers on one of the most ubiquitous messaging platforms – WhatsApp.
\nThey’ve achieved terrific growth rates this past year while breaking even, but
\nwhat is more exciting is the expansive set of product possibilities in front of
\nthe company as they capitalise on the market opportunity. Sequoia Capital India
\nis excited to deepen the partnership with Ken and Bianca in the next stage of
\ntheir journey of building WATI.”<\/i> Abheek Anand, MD, Sequoia India<\/b><\/p>\n
\u00a0<\/p>\n<\/p><\/div>\n\n
Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"HONG KONG SAR –\u00a0News
Direct\u00a0– 8 December 2021 –\u00a0WATI.io (WhatsApp Team
Inbox), a comprehensive WhatsApp customer engagement tool for small businesses,
has raised $8.3Mn in Series A led by Sequoia Capital India with participation
from Surge, Base Partners and several prominent angels including Gokul Rajaram,
a member of the DoorDash executive team and and board …<\/p>\n","protected":false},"author":1,"featured_media":19319,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[60],"tags":[],"_links":{"self":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/posts\/19318"}],"collection":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/comments?post=19318"}],"version-history":[{"count":0,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/posts\/19318\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/media\/19319"}],"wp:attachment":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/media?parent=19318"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/categories?post=19318"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/tags?post=19318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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<\/p>\n