- \n
- Noel Singgih and Michael Lai are appointed
\nas Chief Information Officer and Chief Operating Officer respectively <\/b><\/li>\n- Strategic moves come at an opportune time
\nwhen the division is ramping up its digitalization agenda, to drive long-term
\nvalue for customers <\/b><\/li>\n<\/ul>\n
\n <\/p>\nSINGAPORE –\u00a0Media
\nOutReach<\/a>\u00a0–\u00a027 August 2021 –\u00a0DHL Supply
\nChain, the world’s leading contract logistics provider and a business division
\nunder Deutsche Post DHL Group, has appointed Noel Singgih as its Chief Information
\nOfficer (CIO) and Michael Lai as Chief Operating Officer (COO) for Asia Pacific.
\nBoth Singgih and Lai are industry veterans who have proven track records in
\ntheir respective areas of expertise and were instrumental in the success of many
\nkey initiatives implemented in the organization. <\/p>\n![](\"https:\/\/release.media-outreach.com\/release.php\/Images\/Thumb\/500x0\/172265\/Noel-Singgih.jpg#image-172265\")
<\/p>\nNoel Singgih, Chief Information Officer, DHL Supply Chain Asia Pacific<\/span><\/h5>\n
![](\"https:\/\/release.media-outreach.com\/release.php\/Images\/Thumb\/500x0\/172258\/Michael-Lai.jpg#image-172258\")
<\/p>\nMichael Lai, Chief Operating Officer, DHL Supply Chain Asia Pacific<\/span><\/h5>\n
\n <\/p>\n\u00a0<\/p>\n
\n <\/p>\nThey take over from Steve Walker, who has recently been appointed Chief
\nExecutive Officer for the division’s regional cluster which includes Thailand,
\nVietnam, Cambodia and Myanmar. Walker, Singgih and Lai are part of the regional
\nmanagement board.<\/p>\n
\n <\/p>\n\u00a0<\/p>\n
\n <\/p>\n“DHL Supply Chain has a strong pool of talent in Asia that makes it easy
\nto identify from within the right fits for these roles. Noel has been with us
\nfor more than ten years now and his capabilities are evident from the digital
\nprojects that he has helped to spearhead in the region, commented Ryan. “I’m equally
\nconvinced that Michael’s experience in optimizing operations in different
\ninternational markets, including Greater China, makes him the perfect choice to
\nfurther enhance our standardization processes, and to derive and drive best
\npractices.”<\/p>\n
\n <\/p>\n\u00a0<\/b><\/p>\n
\n <\/p>\nDriving the accelerated digitalization agenda to
\nfuture-proof our customers’ supply chains<\/b><\/p>\n
\n <\/p>\n\u00a0<\/b><\/p>\n
\n <\/p>\nPrior to this
\nappointment, Noel Singgih was most recently CIO for Global Service Logistics, E-commerce
\nand Warehousing in DHL Supply Chain. During his tenure, he contributed
\ndecisively to the global IT strategy for e-commerce and spearheaded several digital
\nwarehouse IT solutions for key customers in the region. <\/p>\n
\n <\/p>\n\u00a0<\/p>\n
\n <\/p>\nSinggih joined
\nDeutsche Post DHL Group a decade ago as Senior Director for Infrastructure and
\nService Management. He has held several management positions including CIO for
\nthe division’s Greater China team from 2016 before taking on the additional
\nrole of COO in 2017 to 2019. In this new role, Singgih will continue to report
\nto Markus Voss, CIO & COO DHL Supply Chain and be based out of Singapore.<\/p>\n
\n <\/p>\n\u00a0<\/p>\n
\n <\/p>\n“The pandemic has
\ndemonstrated that it’s critical to keep a keen eye on the horizon ahead, and
\naccelerate digital transformation to future-proof our customers’ supply chains.
\nI’m honored to be given this opportunity to bring direct impact and influence on
\ndeploying the very best digital solutions and innovations for our customers,” added
\nSinggih. <\/p>\n
\n <\/p>\n\u00a0<\/b><\/p>\n
\n <\/p>\nOperational excellence is key to customer
\nsatisfaction <\/b><\/p>\n
\n <\/p>\n\u00a0<\/b><\/p>\n
\n <\/p>\nMichael Lai was most recently the COO and Head of Solutions and
\nInnovation at SF DHL Supply Chain in China, a role he assumed in 2019 after
\nspearheading the strategic partnership<\/a> between
\nDHL Supply Chain and SF Holding in Mainland China, Hong Kong and Macau. He was responsible
\nfor shaping the operations culture by combining best
\npractices and governance from DHL with local practices. He also actively
\npursued innovative and digital technologies, implementing various
\ndigitalization and data analytics topics to drive operations excellence. \n<\/p>\n
\n <\/p>\n\u00a0<\/p>\n
\n <\/p>\nLai has spent 18 years with DHL where he held senior management roles
\nbased out of Taiwan, South China, Macau, Hong Kong and Germany. In 2011, he relocated
\nto Bonn, Germany to work on developing the Deutsche Post DHL Group’s global
\nstrategy where he earned his chops in managing merger and acquisition projects
\nfor the supply chain division. <\/p>\n
\n <\/p>\n\u00a0<\/p>\n
\n <\/p>\nLai said, “I’m incredibly honored and excited about this regional role
\nand look forward to meet with our teams to better understand our operations across
\nthe multi-cultural cities in Asia to see where I can add value to existing
\nprocesses and best practices. When it comes to the pursuit of operational
\nexcellence, I’m convinced that our laser focus on delivering customer
\nsatisfaction will help lead the way in continuous improvement.”<\/p>\n<\/p><\/div>\n\n
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- Strategic moves come at an opportune time