https:\/\/www.infor.com\/en-sg\/products\/cloudsuite-distribution-enterprise<\/a><\/p>\n
\n
<\/p>\n
\u00a0<\/p>\n
\n
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Vallen operates
\nin a differentiated market with a robust demand for the outsourcing of the
\nsupply chain for indirect materials, the success of which is underpinned by an
\ninnovative technology-driven model. \u00a0In
\norder to maintain a high level of operational excellence and deliver on its
\ncustomer promise, whilst
\nensuring flawless execution, the company has been working with
\nInfor as its strategic technology partner over the years to carve out a digital
\nroadmap that supports business growth, change management, customer
\nvalue-creation and overall customer satisfaction.<\/p>\n
\n
<\/p>\n
\u00a0<\/p>\n
\n
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A responsive
\nbusiness model to capture market opportunity for Vallen<\/b><\/p>\n
\n
<\/p>\n
\u00a0<\/b><\/p>\n
\n
<\/p>\n
“Five years
\nago, Vallen went through a huge growth spike. It took us years to digest it. We
\nmissed a tremendous market opportunity because our platform, systems and
\ncapabilities were not robust enough to scale quickly and support the demand for
\nour solutions and services,” said Andrew Bennett, CEO, Vallen – Asia. “With
\nInfor CloudSuite Distribution Enterprise, we will be better poised to
\ncapitalize on those market opportunities in a way that doesn’t require us to
\nstop. \u00a0The business is able to scale
\nquickly and effectively as it’s not resource-intensive, and we’re already
\nseeing the results. \u00a0We run bespoke integrated
\nsupply customer programs for our customers, and we are now more robust and
\nefficient in our service delivery because of the Infor technology and platform.
\nThe first couple of programs that have launched witnessed seamless customer onboarding
\nand enhanced automation. Ultimately, we want to achieve scalable growth with
\nInfor’s partnership and innovation. This will be a true measure of success for
\nus.”<\/p>\n
\n
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\u00a0<\/p>\n
\n
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Vallen’s digital strategy for growth<\/b><\/p>\n
\n
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\u00a0<\/p>\n
\n
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Vallen started its journey with
\nInfor being an on-premise customer.\u00a0 “On-premise we were heavily modified and supported out of our
\nAustralian business,” says Bennett. \u00a0This
\nwas not ideal as the nature of the Asia Pacific business is very different from
\nAustralia’s. “We weren’t in control of our own destiny in terms of having the
\nsystem work the way we wanted it to support our business. We also had to deal
\nwith the whole cycle of upgrades, which became just too hard with the
\ncustomization and cost prohibitions, so upgrades got delayed and never happened.”<\/p>\n
\n
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\u00a0<\/p>\n
\n
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“Single-tenant
\nwas only a stepping stone to get us to multi-tenant because at the end of the
\nday, we wanted a performance asset that will help us drive the business, that
\naligns to our business goals of having the right platform to achieve what we
\nwant in the market with our customers,” Bennett shared.<\/p>\n
\n
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\u00a0<\/p>\n
\n
<\/p>\n
Why
\nInfor?<\/b><\/p>\n
\n
<\/p>\n
Bennett said that they had
\nselected Infor for the upgrade because of the continuity it enabled. “Our team
\nare familiar and comfortable with Infor M3, so change management was less.
\nSecondly, we understood and agree with the vision that Infor had put forward
\nwith CloudSuite, which isn’t just ERP but an all-encompassing solution – business
\nanalytics, e-Commerce, and now we’re also evaluating warehouse management
\n(Infor WMS) capabilities as well. It’s an ecosystem that we could invest in and
\nbuild up on as we scale the business. This aligns with our company growth
\nplans.”<\/p>\n
\n
<\/p>\n
\u00a0<\/p>\n
\n
<\/p>\n
The third reason was the
\nextensibility feature that Infor offered.\u00a0
\nVallen had targeted to go for a vanilla version of ERP. On the
\nmulti-tenant cloud, it is able to take advantage of auto-updates to the latest
\nversions.\u00a0 A pre-condition for leveraging
\nInfor’s extensibility platform is to be as vanilla as possible and the organization
\nhas chosen to change a few business processes by doing so, but Bennett notes,
\n“It’s a good time for us to do it. It’s a good foundational thing to do.”<\/p>\n
\n
<\/p>\n
\u00a0<\/p>\n
\n
<\/p>\n
Business
\noutcomes and e-Commerce new revenue stream<\/b><\/p>\n
\n
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\u00a0<\/p>\n
\n
<\/p>\n
Apart
\nfrom enabling scalable growth, the pivot from using an in-house shared service
\ncentre in the early days to a fully SaaS model today has enabled a TCO savings
\nof 30% for Vallen.\u00a0 Dedicated IT support
\ncost is kept to a minimum with a lean IT team of only two to three to support
\nthe company across Singapore, Malaysia, Thailand and China.\u00a0 “In the SaaS model, we really rely on Infor
\nto provide us that support in a multi-tenant environment \u00a0optimized for AWS for ERP and all those
\nconnected solutions \u2013 this ensures we’re deriving full value from the Infor applications
\npurpose-built for our business.\u00a0 That
\nleaves us to focus on our core competency.”<\/p>\n
\n
<\/p>\n
\u00a0<\/p>\n
\n
<\/p>\n
Productivity
\nhas increased with the ability to automate and streamline much more of the
\nbusiness using BI that is closely integrated with the Infor CloudSuite
\nDistribution Enterprise solution.\u00a0
\n“Whether it be our finance team for month-end reporting, or different
\nfinancial reports that took many hours to create for different stakeholders \u2013 these
\ncan all be automated through workflows now and help us digitize paper processes
\nand be more efficient — be they customer orders, quotations or purchase order
\napprovals,” says Bennett.<\/p>\n
\n
<\/p>\n
\u00a0<\/p>\n
\n
<\/p>\n
Harnessing
\nSaaS technology to create an additional revenue stream in the new e-Commerce
\nplatform is a big plus and aligns with the strategic intent of Vallen’s digital
\nplan for growth.\u00a0 The company’s integrated
\ne-Commerce platform allows seamless management and ease of overall
\nconfiguration for the onboarding of new customers and managing new business
\nopportunities, without having to deal with the complexities of other
\nthird-party applications.\u00a0 “It allows us
\nto be “always on” and to be highly-responsive to scaling business needs and
\ncustomer wants,” says Bennett.<\/p>\n
\n
<\/p>\n
\u00a0<\/p>\n
\n
<\/p>\n
Going
\nforward, Vallen will assess how to derive further value from its digital investments
\nand augmenting its value proposition to customers, whether it be on the
\ne-Commerce front or digital portals for customers, or integration with
\nthird-party systems such as vending machines, made possible by the openness of
\nInfor’s digital platform.\u00a0 <\/p>\n
\n
<\/p>\n
\u00a0<\/p>\n
\n
<\/p>\n
“Infor
\nis proud to be a strategic business partner for Vallen all these years.\u00a0 We are excited to continue supporting them in
\ntheir digital agenda and leadership as they grow and transform their business,”
\nsaid Fabio Tiviti, senior vice president & general manager, Infor ASEAN
\n& India.\u00a0 “We are confident that we can
\nhelp drive innovation for our customers with our Infor CloudSuite solutions
\nthat are purpose-built for specific industries and finely-tuned in the cloud.”<\/p>\n
Media Contact:<\/b><\/p>\n
Phyllis Tan<\/p>\n
Infor Asia Pacific<\/p>\n
phyllis.tan@infor.com<\/p>\n
+65 9799 9133<\/p>\n<\/p><\/div>\n\n
Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Asia Pacific’s leading provider of indirect industrial supplies taps Infor solution to launch e-commerce business and boost customer satisfaction SINGAPORE –\u00a0Media OutReach – 4 August 2021\u00a0–\u00a0Infor, the industry cloud company, today
announced that Vallen has rolled out Infor CloudSuite Distribution Enterprise solution
across four countries and 15 locations in Asia to better
manage the complexities …<\/p>\n","protected":false},"author":1,"featured_media":16734,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[60],"tags":[],"_links":{"self":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/posts\/16733"}],"collection":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/comments?post=16733"}],"version-history":[{"count":0,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/posts\/16733\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/media\/16734"}],"wp:attachment":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/media?parent=16733"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/categories?post=16733"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/tags?post=16733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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