{"id":16087,"date":"2021-07-06T06:00:00","date_gmt":"2021-07-06T06:00:00","guid":{"rendered":"https:\/\/eodishasamachar.com\/en\/2021\/07\/06\/watashi-by-shiseido-taiwan-captures-hesitant-buyers-with-ai-technology-from-appier\/"},"modified":"2021-07-06T06:00:00","modified_gmt":"2021-07-06T06:00:00","slug":"watashi-by-shiseido-taiwan-captures-hesitant-buyers-with-ai-technology-from-appier","status":"publish","type":"post","link":"https:\/\/eodishasamachar.com\/en\/2021\/07\/06\/watashi-by-shiseido-taiwan-captures-hesitant-buyers-with-ai-technology-from-appier\/","title":{"rendered":"watashi+ by shiseido taiwan Captures Hesitant Buyers with AI technology from Appier"},"content":{"rendered":"<p> \n<\/p>\n<div id=\"\"><!--<a class=\"format-txt\" href=\"{baseURL}\/View\/{release.id}?_download=1\">View this article in .txt format<\/a>--><\/p>\n<p class=\"subheadline\">\n                               Shiseido Taiwan Group advances its deployment in their online shopping platform, combining technology and branding to entice hesitant buyers                            <\/p>\n<p>TAIPEI, TAIWAN<b>\u00a0<\/b>&#8211;\u00a0<a href=\"https:\/\/www.media-outreach.com\/\">Media OutReach<\/a>\u00a0&#8211;\u00a06 July&#13;<br \/>\n2021 &#8211; AI SaaS company, <a href=\"https:\/\/www.appier.com\/#utm_source=Appiershiseido&amp;utm_medium=shiseido_07_2021&amp;utm_campaign=shiseido\">Appier<\/a> (TSE: 4180) today announced the results and learnings of implementing <a href=\"https:\/\/www.appier.com\/aideal-the-most-intelligent-promotion-marketing\/#utm_source=Appiershiseido&amp;utm_medium=shiseido_07_2021&amp;utm_campaign=shiseido\">AiDeal<\/a> solution to&#13;<br \/>\nidentify hesitant buyers on watashi+ by shiseido taiwan. Shiseido Taiwan Group&#13;<br \/>\nintroduced timely and exclusive promotional coupons to communicate with&#13;<br \/>\nhesitant buyers individually, allowing watashi+ by shiseido taiwan to&#13;<br \/>\nsuccessfully increase conversion rates by 47%, add-to-cart ratios by 28%, and&#13;<br \/>\ntransaction completion rates by 15%.\u00a0<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p><a name=\"_heading=h.3dy6vkm\"\/>watashi+&#13;<br \/>\nby shiseido taiwan comprises of popular skincare, makeup, and sun care brands&#13;<br \/>\nunder the Shiseido Group: ELIXIR, d program, ANESSA, etc., providing fans of&#13;<br \/>\nJapanese beauty brands an all-round online-merge-offline (OMO) shopping&#13;<br \/>\nplatform. The website allows consumers to enjoy their shopping journey with&#13;<br \/>\nShiseido online through watashi+ by shiseido taiwan, while staying at home due&#13;<br \/>\nto the pandemic. Through extended collaborations with Appier and accumulating&#13;<br \/>\nonline traffic, the website uses Appier&#8217;s AI computing to produce&#13;<br \/>\nindividualized online promotions that attract more valuable visitors to the&#13;<br \/>\nsite to browse and complete purchases. It increases the beauty website&#8217;s&#13;<br \/>\nconversion rate even without discounted prices, while taking care of profit.<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p><b>Challenges: further&#13;<br \/>\nincrease in conversion rate &amp; non-discounted offers <\/b><\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>Like the challenges many brand&#13;<br \/>\nmarketers encounter, watashi+ by shiseido taiwan on one hand needs to use a&#13;<br \/>\nlimited marketing budget to turn more online leads into customers, reaching&#13;<br \/>\nsuper standard conversions; on the other hand, to ensure online and offline&#13;<br \/>\nprices are consistent while differentiating from current promotional events.&#13;<br \/>\nBased on the above consideration, watash+ by shiseido taiwan decided only took&#13;<br \/>\nplace in non-discount formats to attract customers.<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p><a name=\"_heading=h.x8ms4hqg0jjb\"\/><b>\u00a0<\/b><\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p><b>Specifically, watashi+ by shiseido taiwan incorporates the following 3&#13;<br \/>\nsteps to successfully capture the hesitant buyer<\/b><\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<ul>\n<li><b>Use ML to differentiate old and new hesitant buyers<\/b>:<b> <\/b>To increase&#13;<br \/>\nthe website&#8217;s conversion rate, Appier simultaneously locks in on new members&#13;<br \/>\nand current members with a purchase history, using machine learning to&#13;<br \/>\ndifferentiate visitors who are more likely to be stimulated by coupons to&#13;<br \/>\npurchase.<\/li>\n<li><b>Exclusive face masks as differentiating rewards:<\/b> To prevent price differences with physical stores while&#13;<br \/>\nensuring overall profit, watashi+ uses exclusive face masks as a reward for&#13;<br \/>\norders over $888 NTD (Approx. $30 USD) to increase conversion rates.<\/li>\n<li><b>Accelerate transactions with limited-time offers: <\/b>A gift-with-purchase offer limited to 30 minutes&#13;<br \/>\nsuccessfully accelerated hesitant buyers to reach the designated order value,&#13;<br \/>\nincreasing orders completed within 15 minutes by 13%, and orders completed&#13;<br \/>\nwithin 15-30 minutes by 36%; orders that reached the designated value increased&#13;<br \/>\nby 61%.<\/li>\n<\/ul>\n<p><a name=\"_heading=h.1fob9te\"\/>&#13;<br \/>\n&#13; <\/p>\n<p><a name=\"_heading=h.2et92p0\"\/><b>AI Super Salesman helps identify hesitant&#13;<br \/>\nbehaviors<\/b><\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p><a name=\"_heading=h.tyjcwt\"\/>Observing the behaviors characteristics of visitors after&#13;<br \/>\nentering the site, AiDeal discovered 2 PM to 3 PM on Wednesday and Thursday are&#13;<br \/>\nthe peaks of hesitant customer transactions. Machine learning algorithms have&#13;<br \/>\nalso found different hesitant characteristics between users on watashi+ desktop&#13;<br \/>\nand mobile. Hesitant characteristics in desktop users include: average mouse&#13;<br \/>\nclicks of less than 8 times, logging in and visiting the home page, visiting&#13;<br \/>\nthe website throughout weekdays, browsing through over 7 pages of products and&#13;<br \/>\nadding products to their shopping cart. Alternately, hesitant characteristics&#13;<br \/>\nin mobile visitors include: scrolling through less than 3,000 pixels of a page,&#13;<br \/>\nnew visitors visiting the home page, and browsing through 3 to 4 pages and&#13;<br \/>\nadding products to their shopping cart. These characteristics are all&#13;<br \/>\nunidentifiable with traditional marketing tools.\u00a0 <\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>\u00a0<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>Rita&#13;<br \/>\nChen, Assistant&#13;<br \/>\nDepartment Manager, Corporate Marketing Dept.&#13;<br \/>\nShiseido Taiwan Group, says: &#8220;With the recent rising pandemic in Taiwan, physical stores bear the brunt.&#13;<br \/>\nAs the market began fighting a promotional war to attract consumers, Shiseido&#13;<br \/>\nacknowledged that only a deeper understanding of consumers&#8217; decision-making&#13;<br \/>\nprocesses can sustain brand influence. Appier&#8217;s AiDeal solution has stimulated&#13;<br \/>\nfaster purchases from hesitant buyers on the beauty website through differentiated&#13;<br \/>\noffers. It provides customers with new shopping surprises while ensuring&#13;<br \/>\nchannel advantages, allowing new and current members to have better online&#13;<br \/>\nshopping experiences. In response to future states of the pandemic, we will&#13;<br \/>\nwork with Appier to strengthen our digital marketing to allow customers to&#13;<br \/>\neasily shop beauty products that are suitable and authentic, without leaving&#13;<br \/>\nthe house.&#8221;<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>\u00a0<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>For more success stories, please&#13;<br \/>\nvisit <a href=\"https:\/\/www.appier.com\/case-studies\/#utm_source=Appiershiseido&amp;utm_medium=shiseido_06_2021&amp;utm_campaign=shiseido\">Appier&#8217;s Success Stories page<\/a>.<\/p>\n<\/p><\/div>\n\n<br \/><a href=\"https:\/\/www.media-outreach.com\/news\/2021-07-06\/84826\/watashi-by-shiseido-taiwan-captures-hesitant-buyers-with-ai-technology-from-appier\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shiseido Taiwan Group advances its deployment in their online shopping platform, combining technology and branding to entice hesitant buyers TAIPEI, TAIWAN\u00a0&#8211;\u00a0Media OutReach\u00a0&#8211;\u00a06 July&#13; 2021 &#8211; AI SaaS company, Appier (TSE: 4180) today announced the results and learnings of implementing AiDeal solution to&#13; identify hesitant buyers on watashi+ by shiseido taiwan. Shiseido Taiwan Group&#13; introduced timely &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[60],"tags":[],"_links":{"self":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/posts\/16087"}],"collection":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/comments?post=16087"}],"version-history":[{"count":0,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/posts\/16087\/revisions"}],"wp:attachment":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/media?parent=16087"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/categories?post=16087"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/tags?post=16087"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}