{"id":15383,"date":"2021-06-09T06:00:00","date_gmt":"2021-06-09T06:00:00","guid":{"rendered":"https:\/\/eodishasamachar.com\/en\/2021\/06\/09\/medallia-named-leader-in-report-for-customer-feedback-management-platforms-by-independent-research-firm\/"},"modified":"2021-06-09T06:00:00","modified_gmt":"2021-06-09T06:00:00","slug":"medallia-named-leader-in-report-for-customer-feedback-management-platforms-by-independent-research-firm","status":"publish","type":"post","link":"https:\/\/eodishasamachar.com\/en\/2021\/06\/09\/medallia-named-leader-in-report-for-customer-feedback-management-platforms-by-independent-research-firm\/","title":{"rendered":"Medallia named LEADER in Report for Customer Feedback Management Platforms by Independent Research Firm"},"content":{"rendered":"<p> \n<\/p>\n<div id=\"\"><!--<a class=\"format-txt\" href=\"{baseURL}\/View\/{release.id}?_download=1\">View this article in .txt format<\/a>--><\/p>\n<p class=\"subheadline\">\n                               Medallia Experience Cloud receives one of the highest scores in strategy and market presence categories.                            <\/p>\n<p>SINGAPORE &#8211;\u00a0<a href=\"https:\/\/www.media-outreach.com\/\">Media OutReach<\/a>\u00a0&#8211; 9 June 2021 &#8211;<b>\u00a0<\/b>Medallia,&#13;<br \/>\nInc. (NYSE: MDLA), the global leader in customer and employee experience, has&#13;<br \/>\nbeen recognised as a Leader in\u00a0<a href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fwww.medallia.com%2Fresource%2Fthe-forrester-wave-customer-feedback-management-platforms&amp;esheet=52427512&amp;newsitemid=20210511005871&amp;lan=en-US&amp;anchor=The+Forrester+Wave%26%238482%3B%3A+Customer+Feedback+Management+Platforms%2C+Q2+2021&amp;index=1&amp;md5=138ca4c1d200693e173ea2e904202282\" target=\"_blank\" rel=\"noopener noreferrer\">The Forrester Wave\u2122: Customer Feedback Management Platforms, Q2&#13;<br \/>\n2021<\/a>. <\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>The global report&#13;<br \/>\nevaluated 12 service providers based on 33 criteria. Medallia was among the highest scoring vendors in the strategy&#13;<br \/>\ncategory, receiving the highest scores possible in execution and delivery on&#13;<br \/>\nroadmap, product vision and strategy, enterprise strategy, partner strategy,&#13;<br \/>\nand services strategy criteria.<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>Mr Greg Philiotis, SVP, Head&#13;<br \/>\nof International Industry Sales, Medallia, commented, &#8220;We will continue to do what&#13;<br \/>\nwe do best in customer and employee experience management \u2013 helping our clients&#13;<br \/>\nengage meaningfully with stakeholders at all levels, using our proprietary and&#13;<br \/>\nscalable software-as-a-service platform \u2013 Medallia Experience Cloud\u2122.&#8221;<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>Medallia&#13;<br \/>\nExperience Cloud\u2122 uniquely fuses human and machine learning to reveal the most&#13;<br \/>\nrelevant customer insights, and makes them actionable to every role across an&#13;<br \/>\norganisation. By integrating opinions with operational data, companies are&#13;<br \/>\nempowered to make smarter, more effective decisions.<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>\u00a0<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>Over the last seven years, Medallia&#8217;s operations in&#13;<br \/>\nAPAC has grown significantly from a single market in Australia to five markets,&#13;<br \/>\nincluding New Zealand, Singapore, Korea, Japan. <\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>\u00a0<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>Mr Philiotis added, &#8220;We are&#13;<br \/>\nvery focused on turning signals into actions that drive growth. The team looks&#13;<br \/>\nforward to deepening our partnerships with clients in the region, by helping&#13;<br \/>\nthem act at the speed of both employee and customer expectations.&#8221; <\/p>\n<\/p><\/div>\n\n<br \/><a href=\"https:\/\/www.media-outreach.com\/news\/2021-06-09\/81144\/medallia-named-leader-in-report-for-customer-feedback-management-platforms-by-independent-research-firm\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Medallia Experience Cloud receives one of the highest scores in strategy and market presence categories. SINGAPORE &#8211;\u00a0Media OutReach\u00a0&#8211; 9 June 2021 &#8211;\u00a0Medallia,&#13; Inc. (NYSE: MDLA), the global leader in customer and employee experience, has&#13; been recognised as a Leader in\u00a0The Forrester Wave\u2122: Customer Feedback Management Platforms, Q2&#13; 2021. &#13; &#13; The global report&#13; evaluated 12 &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[60],"tags":[],"_links":{"self":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/posts\/15383"}],"collection":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/comments?post=15383"}],"version-history":[{"count":0,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/posts\/15383\/revisions"}],"wp:attachment":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/media?parent=15383"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/categories?post=15383"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/tags?post=15383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}