{"id":15188,"date":"2021-06-02T00:00:00","date_gmt":"2021-06-02T00:00:00","guid":{"rendered":"https:\/\/eodishasamachar.com\/en\/2021\/06\/02\/qualtrics-announces-significant-expansion-plans-to-support-customer-growth-across-asia-pacific-and-japan\/"},"modified":"2021-06-02T00:00:00","modified_gmt":"2021-06-02T00:00:00","slug":"qualtrics-announces-significant-expansion-plans-to-support-customer-growth-across-asia-pacific-and-japan","status":"publish","type":"post","link":"https:\/\/eodishasamachar.com\/en\/2021\/06\/02\/qualtrics-announces-significant-expansion-plans-to-support-customer-growth-across-asia-pacific-and-japan\/","title":{"rendered":"Qualtrics Announces Significant Expansion Plans to Support Customer Growth Across Asia Pacific and Japan"},"content":{"rendered":"<p> \n<\/p>\n<div id=\"\"><!--<a class=\"format-txt\" href=\"{baseURL}\/View\/{release.id}?_download=1\">View this article in .txt format<\/a>--><\/p>\n<p><i>Company&#13;<br \/>\nto hire 1,200 employees across the region by 2024<\/i><\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p><i>\u00a0<\/i><\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p><i>5x&#13;<br \/>\nexpansion of APJ workforce in response to growing demand for Qualtrics Experience&#13;<br \/>\nManagement solutions<\/i><\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p><i>\u00a0<\/i><\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p><i>Qualtrics&#13;<br \/>\nhas never been more relevant as businesses and governments design customer and&#13;<br \/>\nemployee experiences for a post-pandemic world<\/i><\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p><i>\u00a0<\/i><\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p><i>Additional&#13;<br \/>\ninvestments include Qualtrics&#8217; new data centre in Singapore and APJ headquarters&#13;<br \/>\nin Sydney<\/i><\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>\u00a0<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>SYDNEY,&#13;<br \/>\nAUSTRALIA &#8211;\u00a0<a href=\"https:\/\/www.media-outreach.com\/\">Media OutReach<\/a>\u00a0&#8211; 2 June&#13;<br \/>\n2021 &#8211; Qualtrics,&#13;<br \/>\n(Nasdaq: XM), the world&#8217;s No. 1 Experience Management (XM) provider and creator&#13;<br \/>\nof the XM category, today announced plans to hire 1,200 new employees across&#13;<br \/>\nAsia Pacific and Japan (APJ). The company is investing in talent and scaling&#13;<br \/>\nits operations across the region &#8211; including opening a new headquarters in&#13;<br \/>\nSydney and data centre in Singapore &#8211; as businesses and governments increasingly&#13;<br \/>\nturn to Qualtrics to help them deliver incredible customer, employee, brand,&#13;<br \/>\nand product experiences.<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>In today&#8217;s digital world \u2013 where&#13;<br \/>\nit is easier than ever for employees to switch jobs or customers to change&#13;<br \/>\nservice providers \u2013 businesses and governments are choosing Qualtrics to help&#13;<br \/>\nthem retain and engage employees, and find new customers while strengthening&#13;<br \/>\nrelationships with the ones they already have. The Qualtrics Experience&#13;<br \/>\nManagement Operating System enables customers to bring together all of their&#13;<br \/>\nexperience data \u2013 what their customers and employees are telling them about&#13;<br \/>\ntheir company and brand \u2013 analyse it, and use workflows to take action. <\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>&#8220;Organizations&#13;<br \/>\naround the world are in the middle of an experience transformation \u2013\u2013 and there&#13;<br \/>\nis a massive market and category opportunity ahead of us,&#8221; said Zig Serafin,&#13;<br \/>\nCEO of Qualtrics. &#8220;We see this as some of the best organizations in the world \u2013&#13;<br \/>\nlike Standard Chartered, Clarins, Atlassian, and Mitsubishi Electric \u2013 are&#13;<br \/>\nusing Qualtrics to retain and engage their employees, and to find new customers&#13;<br \/>\nand keep the ones they already have.&#8221; <\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>\u00a0<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>&#8220;Experience&#13;<br \/>\ndata is becoming the most valuable data within an organisation, and Qualtrics&#13;<br \/>\nhas a 10-year head start in this market,&#8221; added Serafin. &#8220;The investments we&#8217;re&#13;<br \/>\nmaking today will help us grow across Asia Pacific and Japan, and ensure we&#13;<br \/>\ncontinue to help our customers build their next great customer, employee,&#13;<br \/>\nproduct, and brand experiences.&#8221; <\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>\u00a0<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>&#8220;To help our customers succeed in this age of&#13;<br \/>\nexperience transformation, Qualtrics is committed to continually investing in&#13;<br \/>\nand expanding our local operations. In the last year alone in Asia Pacific and&#13;<br \/>\nJapan, we have established teams in entirely new countries for the first time,&#13;<br \/>\nannounced a new data centre, relocated to a larger regional HQ, and highlighted&#13;<br \/>\nour intention to rapidly scale our local team. As a result, Qualtrics continues&#13;<br \/>\nto lead the way in equipping businesses and governments with the tools,&#13;<br \/>\nservices, expertise, and support needed to design new experiences for our&#13;<br \/>\nevolving world, and then continuously improve them,&#8221; said Brigid Archibald,&#13;<br \/>\nManaging Director for Qualtrics in APJ.<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p><b>\u00a0<\/b><\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p><b>Iconic&#13;<br \/>\nBusinesses Across APJ Succeed with Qualtrics<\/b><\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>\u00a0<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>Businesses and governments across APJ are&#13;<br \/>\nturning to Qualtrics to design and improve the experiences they deliver,&#13;<br \/>\nincluding:<\/p>\n<ul>\n<li><b>Atlassian<\/b> &#8211; Employee insights&#13;<br \/>\ncaptured by Qualtrics are helping inform Atlassian&#8217;s Team Anywhere policy as&#13;<br \/>\nthe company redesigns the way it works for a post-pandemic world. By regularly&#13;<br \/>\ncapturing insights into how its 5,000+ global employees feel and the support&#13;<br \/>\nand tools they need, Atlassian is able to make continuous improvements to its&#13;<br \/>\nemployee experience that drive business outcomes, such as talent acquisition&#13;<br \/>\nand improved productivity. For more information click <a href=\"https:\/\/www.qualtrics.com\/work-different\/atlassian-employees-reworked-the-workplace\/\">here<\/a>.<\/li>\n<li><b>Standard Chartered <\/b>&#8211; The&#13;<br \/>\nQualtrics Experience Management Operating System is a key enabler in Standard&#13;<br \/>\nChartered&#8217;s goal to grow its customer base in the coming years. The leading&#13;<br \/>\ninternational bank is using customer feedback to proactively deliver superior&#13;<br \/>\nexperiences across every channel &#8211; in the branch, through the contact centre,&#13;<br \/>\nand over digital platforms. Alongside this, Qualtrics is used for Standard&#13;<br \/>\nChartered&#8217;s global employee engagement program, enabling the company to listen&#13;<br \/>\nat key moments across the employee lifecycle, segment insights, and distribute&#13;<br \/>\nthem to managers to act on in real time. For more information read here.<\/li>\n<li><b>Clarins<\/b> &#8211; As the lines between physical and digital experiences continue to&#13;<br \/>\nblur, leading international skincare brand Clarins is using Qualtrics to&#13;<br \/>\nmeasure and understand its customer experience across in-store and online&#13;<br \/>\nchannels for 9 markets in Asia Pacific through a single platform. The ability&#13;<br \/>\nof Qualtrics to help Clarins capture insights, identify opportunities, and act&#13;<br \/>\nin real time to continually improve the customer experience has recently seen&#13;<br \/>\nthe program extended to EMEA. For more information read <a href=\"https:\/\/www.qualtrics.com\/au\/customers\/clarins\/\">here<\/a>.<b\/><\/li>\n<li><b>Mitsubishi Electric<\/b> &#8211; Mitsubishi Electric will use Qualtrics to gauge employee&#13;<br \/>\nengagement, observe, and understand shorter-term trends. With Qualtrics, the&#13;<br \/>\ncompany will be able to regularly listen to the employee voice and create a&#13;<br \/>\nworkplace where they can grow and thrive. For more information read <a href=\"https:\/\/www.qualtrics.com\/news\/mitsubishi-electric-introduces-qualtrics-employeexm-to-transform-the-workplace-and-deliver-better-experiences-for-employees\/\">here<\/a>.<\/li>\n<\/ul>\n<p><b>Qualtrics Leads the Way with Experience Management in&#13;<br \/>\nAPJ<\/b><\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>With plans to add 1,200 new jobs&#13;<br \/>\nby the end of 2024, Qualtrics is increasing its investment in APJ to accelerate&#13;<br \/>\nthe significant growth already achieved since launching in the region in 2015. <\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>This includes a new addition to&#13;<br \/>\nthe company&#8217;s data centre network in the region, with the opening of a new&#13;<br \/>\nlocation in Singapore in 2021 ensuring all governments and businesses across&#13;<br \/>\nSoutheast Asia comply with data sovereignty and security requirements when&#13;<br \/>\nusing Qualtrics. The company also moved to a new APJ HQ in Sydney at the&#13;<br \/>\nbeginning of 2021 in preparation for the expansion, and in 2020 formally&#13;<br \/>\nlaunched operations in Hong Kong, South Korea, and India. <\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>As part of this regional growth,&#13;<br \/>\nQualtrics has made a number of new senior hires including the appointment of&#13;<br \/>\nJason Laufer to Managing Director for ANZ, John Seo to Managing Director for&#13;<br \/>\nKorea, and Navneet Narula to Managing Director for India. <\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>Through the expanded team and capabilities,&#13;<br \/>\nQualtrics will provide customers with world-class support and services enabling&#13;<br \/>\nthem to quickly and effectively discover and take action on the immediate and&#13;<br \/>\nevolving needs of customers, employees, and the wider market. Additionally,&#13;<br \/>\ncustomers will gain access to local and global industry leaders and XM&#13;<br \/>\ncommunities to share learnings and best practice, and receive breakthrough&#13;<br \/>\nresearch and benchmarks from the Qualtrics XM Institute.<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>\u00a0<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>Qualtrics is hiring for its seven offices &#8211; in&#13;<br \/>\nAustralia, New Zealand, Southeast Asia, Japan, South Korea, India, and Hong&#13;<br \/>\nKong &#8211; and all departments, including sales, professional services engineering,&#13;<br \/>\noperations, customer success, and marketing.<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p>\u00a0<\/p>\n<p>&#13;<br \/>\n&#13; <\/p>\n<p><b>Additional&#13;<br \/>\ninformation<\/b><\/p>\n<ul>\n<li>For more information about careers at Qualtrics, visit&#13;<br \/>\nqualtrics.com\/careers\/us\/en<\/li>\n<li>For more information about what it&#8217;s like to work at Qualtrics, visit&#13;<br \/>\nqualtrics.com\/qualtrics-life\/<\/li>\n<li>For more information about Qualtrics, visit qualtrics.com\/au<\/li>\n<\/ul>\n<\/div>\n\n<br \/><a href=\"https:\/\/www.media-outreach.com\/news\/2021-06-02\/80038\/qualtrics-announces-significant-expansion-plans-to-support-customer-growth-across-asia-pacific-and-japan\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company&#13; to hire 1,200 employees across the region by 2024 &#13; &#13; \u00a0 &#13; &#13; 5x&#13; expansion of APJ workforce in response to growing demand for Qualtrics Experience&#13; Management solutions &#13; &#13; \u00a0 &#13; &#13; Qualtrics&#13; has never been more relevant as businesses and governments design customer and&#13; employee experiences for a post-pandemic world &#13; &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[60],"tags":[],"_links":{"self":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/posts\/15188"}],"collection":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/comments?post=15188"}],"version-history":[{"count":0,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/posts\/15188\/revisions"}],"wp:attachment":[{"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/media?parent=15188"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/categories?post=15188"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eodishasamachar.com\/en\/wp-json\/wp\/v2\/tags?post=15188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}