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\n Annual report finds top engagement drivers shifted significantly during 2020 <\/p>\n
BANGKOK,
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According to the 2021 Thailand Employee Experience Trends Report<\/a>, the top five employee engagement drivers
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The engagement drivers to drop out the top five were confidence in
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Employee engagement in
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Despite the challenges faced by companies in 2020, overall levels of
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Well-being, which is an important contributor to overall EX, continues
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Lauren Huntington, EX Solutions Strategy, Qualtrics Southeast Asia,
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Listening up, positive action
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According to the Qualtrics study, more than nine in 10 employees in
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“While it’s pleasing to see more employers listening to their teams, the
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“The business impact of listening and acting on feedback is huge. When
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Mr.Borwornnan Thongkalya (Ph.D.) President, Personnel Management
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About the study<\/b><\/p>\n
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The 2021 Global Employee Experience Trends Report examined more than
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To download the full 2021 Global Employee Experience Trends Report,
\nTHAILAND\u00a0–\u00a0Media OutReach<\/a>\u00a0–\u00a024 February 2021 –\u00a0New research released today by Qualtrics<\/a>, the
\nleader in employee experience (EX) and\u00a0creator of the experience
\nmanagement (XM) category, has revealed significant shifts to the drivers of
\nemployee engagement in Thailand in 2021. <\/p>\n
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\nchanged over the last year. Pride in the work my team delivers, having in place
\nprocesses allowing employees to be productive, and being part of a team
\neffective at making decisions were found to be the top three drivers. Effective
\ncollaboration between teams, and being confident to share opinions with
\nmanagement completed the top employee engagement drivers.<\/p>\n
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\nsenior leadership, opportunities for learning and development, recognition for
\ngood work, my manager helps my career development, and a clear link between
\nwork and strategic objectives. <\/p>\n
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\nThailand on the rise<\/b>\u00a0 <\/p>\n
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\nemployee engagement in Thailand increased to 76% in 2020, from 72% in 2019.
\nThis is significantly above the 66% global average, which also rose 13% in the
\nlast year (66% vs. 53%). Intent
\nto stay with an organisation three years or more also increased to 56%,\u00a0 from 43% in 2019. <\/p>\n
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\nto be a priority for workers and is predicted to be a key trend for
\norganisations in 2021. Among employees in Thailand, more than seven in 10 (73%)
\nrated their well-being as favourable – above the global average of 67%. Most
\nnotably, a sense of belonging at an organisation has the greatest impact on
\noverall well-being, with well-being increasing to 80% for employees when this
\nis the case.<\/p>\n
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\nsaid: “2020 has irreversibly changed the working world, and so it is
\nunsurprising we have seen engagement drivers shift considerably this year. As
\nbusinesses and governments look forward to 2021 we expect to see these
\nengagement drivers change once again as restrictions continue to change. To
\nensure teams are provided with the support and services they need in fast
\nchanging situations it is critical leaders are able to understand how emerging
\ntrends are reshaping the workplace, and what they can do to design and improve
\nemployee experience.” <\/p>\n
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\n
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\ndown<\/b><\/p>\n
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\nThailand (93%) believe it’s important their company listens to feedback.
\nCompared to 12 months previously more employees are being listened to, with the
\nvolume of respondents saying they have an opportunity to feedback increasing to
\n84% in 2020 (up from 77%). However, only 42% say their company acts on it very
\nwell – which is a 21% decrease over the same period.<\/p>\n
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\nstudy outlines the critical importance of acting on feedback. There is no one
\nsize fits all approach to improving the employee experience. By capturing
\nresponses from their teams across the entire employee lifecycle and in key
\nmoments that matter, businesses are able to design improved experiences.” <\/p>\n
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\norganisations do take action, scores increase across employee engagement (90%),
\nwellbeing (88%) and intent to stay (91%),” said Huntington.\u00a0 <\/p>\n
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\nAssociation of Thailand, said: “Creating positive employee experiences has
\nbecome an increasingly significant focus of human resources officers in recent
\nyears that cannot be downplayed. By adopting a ‘People First’ approach,
\norganisations are empowering employees to share their feedback and are better
\nequipped to address the changing needs of their people. Particularly during
\ntimes of uncertainty, ensuring employees are heard and taking appropriate action
\nis vital to fostering positive experiences in the workplace, boosting
\nwell-being, morale and productivity.”<\/p>\n
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\n11,800 full-time employees across 20 different countries around the world, to
\nfind out what’s changed in employee experience, and what is driving employee
\nengagement in a post-COVID world.\u00a0More than 340 respondents polled were
\nfrom Thailand. <\/p>\n
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\nplease\u00a0click here<\/a>.\u00a0<\/p>\n
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